Dossmann & Mercado, PLLC
Open Hours:
Monday, 8:30 AM - 6:00 PM
Tuesday, 8:30 AM - 6:00 PM
Wednesday, 8:30 AM - 6:00 PM
Thursday, 8:30 AM - 6:00 PM
Friday, 8:30 AM - 6:00 PM
Saturday, Closed
Sunday, Closed


Introduce
When seeking legal assistance, particularly for sensitive family matters, the choice of attorney is paramount. Texans rely on legal professionals to provide clear guidance, strong advocacy, and consistent communication during what are often stressful and emotional times. Dossmann & Mercado, PLLC is a law firm located in San Antonio, Texas, that offers a variety of legal services. The firm states that its lawyers understand that dealing with legal issues can be extremely difficult, and that individuals often experience anxiety, fear, stress, and anger when they first meet with them. They aim to provide proper legal advice and guidance to alleviate these feelings.
The firm indicates that their lawyers use their combined "30-plus years of experience" to help clients obtain favorable results, whether through negotiation, mediation, plea, or trial. They list various practice areas, suggesting a broad scope of legal support for the community. However, it is important for prospective clients to consider all available information when making a decision about legal representation, including public feedback on client service and communication.
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Dossmann & Mercado, PLLC is conveniently situated in the heart of San Antonio, Texas, ensuring a degree of accessibility for individuals seeking legal services within the city and surrounding areas. Their office is located at:
403 W Cypress St, San Antonio, TX 78212, USA
This central San Antonio address positions the firm within easy reach for many local residents. Its location on W Cypress St facilitates access for those traveling from different parts of the city. For Texans needing to attend consultations or meetings with their legal counsel, a central and accessible office can be a practical advantage, helping to reduce logistical burdens during what can be a challenging time. The firm aims for clients to leave their initial consultation with a sense of relief, knowing they have a skilled and qualified legal team on their side.
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Dossmann & Mercado, PLLC, offers a range of legal services, with a stated focus on assisting clients through various legal challenges. Based on publicly available information, their practice areas include:
- Family Law: This is a significant area of their practice, encompassing various sensitive issues.
- Child Custody: Assisting parents in navigating the complexities of child custody arrangements and ensuring the best interests of the children are considered.
- Child Support: Guiding clients through the establishment, modification, or enforcement of child support orders.
- Divorce: Providing representation for individuals going through marital dissolution, including property division and other related matters.
- Adoption: Supporting individuals and families through the legal process of adoption.
- Estate Planning & Wills: Helping clients plan for their future by drafting wills and establishing estate plans to ensure their assets are managed and distributed according to their wishes.
- Probate: Assisting executors and beneficiaries with the legal process of administering an estate after a person's passing.
- Real Estate Law: Handling legal aspects related to property, which may include transactions, disputes, or other real estate matters.
- Traffic Tickets: Providing legal assistance for individuals dealing with traffic violations.
- Criminal Defense: While less prominently featured in some descriptions, general criminal defense is listed as an area of practice.
The firm states that its lawyers leverage over "30-plus years of combined experience" across these fields to support their clients. However, it is always advisable for prospective clients to confirm the specific expertise of the attorney they will be working with in their particular area of need.
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Dossmann & Mercado, PLLC, as a legal entity, presents certain features intended to highlight its services. Based on available information, these include:
- Combined Experience: The firm emphasizes that its lawyers bring "30-plus years of combined experience" to help clients obtain favorable results. This suggests a foundation of knowledge in various legal fields.
- Broad Practice Areas: The firm lists a wide array of specialties, from family law and real estate to traffic tickets and estate planning, indicating a versatile approach to legal services.
- Client Relief Goal: The firm states that when clients work with their attorneys, they can expect to leave their initial consultation with "a sense of relief," believing they have a skilled and qualified legal team.
- Multiple Resolution Methods: The firm notes that its lawyers utilize various strategies for achieving client objectives, including "negotiation, mediation, plea, or trial," demonstrating flexibility in their approach to legal resolution.
- Founding Attorneys: The firm is managed by Ms. Lisa S. Dossmann and Mr. Alejandro Mercado, who are identified as the attorneys.
However, it is crucial to acknowledge that recent client reviews available in public domains point to significant concerns regarding the firm's communication and client advocacy. Issues such as a "lack of communication" leading to drawn-out cases, difficulty in getting responses, and feelings of apathy and condescension have been raised. One review described feeling "forced to settle for terms that I wasn't comfortable with because my attorney wouldn't advocate for me." Another reported never receiving a callback after an initial consultation, leading to a recommendation to "go with someone else who really cares about his clients." These client experiences present a contrasting perspective to the firm's stated aims and should be taken into consideration by prospective clients.
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Legal firms, especially those focusing on individual client cases, typically do not offer traditional "promotions" or "special offers" in the retail sense. Instead, they often provide initial consultations to discuss a potential client's case. Dossmann & Mercado, PLLC, as per publicly available information, offers a free consultation for prospective clients. This allows individuals in San Antonio and across Texas to discuss their legal matter without an upfront financial commitment, providing an opportunity to understand their options and the firm's approach. During this consultation, potential clients can inquire about the firm's fee structure, which may involve hourly rates, flat fees, or payment plans, depending on the nature of the case and mutual agreement. It's an important opportunity for clients to assess whether the firm's communication style and client service align with their expectations, particularly in light of recent client feedback regarding responsiveness and advocacy.
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For Texans looking to connect with Dossmann & Mercado, PLLC in San Antonio, here’s their contact information:
- Address: 403 W Cypress St, San Antonio, TX 78212, USA
- Phone: (210) 220-3700
- Mobile Phone: +1 210-220-3700
Reaching out via phone is typically the initial step to schedule a consultation and discuss your legal needs with the firm.
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For Texans in San Antonio seeking legal representation, Dossmann & Mercado, PLLC, offers services across several key areas of law, including family law, real estate, and estate planning. The firm states its commitment to helping clients navigate difficult legal issues with their combined decades of experience and aims to provide guidance and relief. Their convenient location in downtown San Antonio makes them easily accessible for local residents, which can be a practical benefit when dealing with ongoing legal matters.
However, it is crucial for prospective clients to be fully informed when considering this firm. Recent reviews from real customers raise significant concerns regarding communication, responsiveness, and client advocacy. Feedback indicates instances of "lack of communication" leading to prolonged cases, difficulty in receiving responses, and feelings of being "forced to settle" due to a perceived lack of advocacy. One client reported never receiving a callback for an initial consultation, leading to a strong recommendation to seek legal counsel elsewhere. While the firm advertises a range of services and combined experience, these client experiences suggest potential challenges in the actual delivery of client-focused service. For Texans, selecting a lawyer involves trust and clear communication, and it is imperative to weigh all available information, including direct client feedback, to ensure the chosen legal representation aligns with their expectations for support and advocacy.
Location & Map
403 W Cypress St, San Antonio, TX 78212, USA
Customer Reviews
(21 reviews)
Mr. Mercado was assigned to me by a legal plan and I had a terrible experience with him. His lack of communication caused my case to be dragged out for several months longer than it should have. I might get one response for every 10-15 outreach attempts. He's also apathetic and extremely condescending at times. I definitely felt like I was forced to settle for terms that I wasn't comfortable with because my attorney wouldn't advocate for me in a situation where my ex was abusive and didn't pay child support for years. My ex is currently almost eight months behind on child support and I can't get Mr. Mercado to even let me know what the status of our case is. I'm unfortunately going to have to report him to the Bar.
Worst service ever, my legal insurance provider matched me with this lawyer, I called his office immediately to arrange for a meeting, the assistant took all my information and they never called me back! If he doesn't follow up on the initial consultation it's clear that he won't follow up anything else on my case. I strongly recommend to go with someone else who really cares about his clients.
Very inconsiderate and rude. Sounded like he was eating his lunch during the consultation. Very unprofessional. 0/5 ⭐️
was unfortunately assigned Mercado via a referral service, no communication and maggie the cranky secretary is incredibly rude and will not let you talk to the attorney. Will be filing complaints if it doesn’t change.
I guess it’s hit or miss with this law firm. For me it was unfortunately a miss. I paid an initial $500 after he took my case and then answered one more e mail and hasn’t responded again in 2 months. Very disappointed as my cause was time sensitive.
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