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Introduce

For residents across North Carolina, especially those in the Charlotte area, navigating legal challenges can be a complex and often emotional journey. This is particularly true when it comes to immigration matters, where the outcomes can profoundly impact individuals and families. When seeking legal representation, it’s essential to find a firm that not only possesses the necessary expertise but also demonstrates genuine care and effective communication. Among the legal practices serving the community, Vasquez Law Firm, PLLC is a name that may come up in your search. This article aims to provide a clear, factual, and informative overview of Vasquez Law Firm, PLLC, drawing on publicly available information to help you, as a local user in North Carolina, learn more about this legal practice.

The process of securing legal counsel involves understanding a firm’s specialization, its operational approach, and, critically, the experiences of its past clients. These insights are invaluable in making an informed decision about who will best advocate on your behalf. We will delve into the specifics of Vasquez Law Firm, PLLC, covering their Charlotte location, the general services they offer, and, most importantly, the varied feedback from their clients. This comprehensive review is designed to equip you with the information needed to determine if this firm aligns with your legal needs and expectations in the North Carolina region.

Location and Accessibility

Vasquez Law Firm, PLLC is conveniently located in Charlotte, North Carolina, making it accessible for clients throughout the city and surrounding areas. Their office can be found at 5701 Executive Center Dr # 103, Charlotte, NC 28212, USA. This address places the firm within an established business center, offering a professional setting for legal consultations.

Executive Center Drive is situated in a part of Charlotte that generally offers good connectivity, whether you are traveling by personal vehicle or exploring public transportation options. When planning a visit, it's always advisable to confirm the best routes and potential parking availability in the vicinity of the Executive Center Drive. Being located in Charlotte, a major hub in North Carolina, ensures that the firm is well-positioned to serve a broad clientele seeking legal assistance. This strategic location aims to provide a convenient physical point of contact for consultations, meetings, and ongoing case management for residents across the region.

Services Offered

Based on the provided client testimonials, Vasquez Law Firm, PLLC appears to specialize primarily in immigration law. The reviews explicitly mention "immigration attorney," "immigration law," "immigration paperwork," and a "case at the Board of Immigration Appeals." This strong emphasis indicates that individuals seeking assistance with various immigration-related matters would likely find their services relevant.

Within the broad field of immigration law, services typically offered by such a firm may include:

  • Deportation Defense: Representing individuals facing removal or deportation proceedings, including those who have been removed in absentia, as highlighted in one review. This can involve appearing before immigration courts and the Board of Immigration Appeals.
  • Asylum and Humanitarian Relief: Assisting individuals seeking asylum or other forms of humanitarian protection in the U.S., which is particularly relevant given one client's mention of family "seeking asylum."
  • Family-Based Immigration: Guiding U.S. citizens and lawful permanent residents through the process of sponsoring family members for visas and green cards, such as those related to marriage or other familial relationships.
  • Visa Applications and Petitions: Helping clients prepare and file various visa applications, including but not limited to, immigrant visas, non-immigrant visas, and adjustment of status applications.
  • Appeals: Handling appeals for unfavorable immigration decisions, including those at the Board of Immigration Appeals, as successfully handled by Jillian Baucom.
  • General Immigration Consultations: Providing initial assessments and advice to help individuals understand their immigration options and the best path forward.

While the primary focus is immigration, it is always recommended for prospective clients to directly inquire about the full scope of services offered and to confirm the firm’s current capacity and expertise in their specific area of need.

Features / Highlights

Vasquez Law Firm, PLLC presents a mixed set of features and highlights, as conveyed through contrasting client testimonials. It's crucial for prospective clients to consider both the positive and negative feedback to form a comprehensive understanding of the firm's operations.

Positive Highlights (as per one review for Jillian Baucom):

  • Exceptional Attorney (Jillian Baucom): One client provides a glowing recommendation for Jillian Baucom, describing her service as "exceptional" and "transformative." She is praised for being "knowledgeable and compassionate" and for truly caring about her cases.
  • Successful Resolution in Complex Cases: Jillian Baucom successfully handled a challenging case at the Board of Immigration Appeals, fixing the client's status after a previous attorney's mishandling. This demonstrates a high level of expertise in complex immigration litigation.
  • Accessibility and Responsiveness (for Jillian Baucom): The client noted that Jillian was "always available to answer any questions" and offered free consultations, which significantly reduced stress and financial burden, especially compared to a previous negative experience.
  • Genuine Care and Professionalism: Jillian and her team are lauded for their "professionalism and genuine care for their clients," setting them apart in the field.

Concerns and Areas for Consideration (as per another review):

  • Lack of Communication and Inconsistent Updates: A deeply disappointing experience is described, with the team lacking communication and providing "inconsistent status updates over the course of five months." The attorney was reportedly "never accessible," and the legal assistant stopped responding to calls.
  • Disorganization and Staffing Issues: Despite the client's own legal assistant experience, the process remained "disorganized." The firm's alleged statement about having "over 150 cases and cannot focus on all of them at once" points to potential serious staffing, training, and communication failures.
  • Abrupt Withdrawal of Representation: The attorney abruptly withdrew representation after concerns about communication were expressed, leaving a family seeking asylum "with no clear next steps after paying $9,000 in fees." This raises serious concerns about client abandonment and professional responsibility.
  • Inadequate Language Support: A "major issue" cited was "inadequate Spanish/English translation training among staff," which contributed to miscommunication, a significant concern for the diverse immigrant community they serve.
  • Impact on Clients: The review expresses "heartbreak to see the immigrant community underserved by those we trust to advocate for them," highlighting the severe emotional and practical distress caused by the firm's alleged conduct.

The disparity between these two reviews is significant. While one client had an overwhelmingly positive experience with a specific attorney (Jillian Baucom), the other raises profound concerns about systemic issues within the firm, including communication, organization, and client management, particularly for those paying substantial fees.

Promotions or Special Offers

Based on the provided information, there are no specific, publicly advertised "promotions" or "special offers" from Vasquez Law Firm, PLLC. Legal firms typically do not engage in promotional sales in the same way retail businesses might.

However, one significant "offer" highlighted in a positive review is the provision of free consultations, at least with Jillian Baucom. The client explicitly states, "Unlike my previous experience, all consultations with her were free of charge." This can be a substantial benefit for prospective clients, allowing them to discuss their complex immigration issues and receive preliminary advice without an upfront financial burden. Given the conflicting client experiences, it would be crucial for any potential client to clarify the firm's consultation policy and fee structure for their specific case during initial contact.

Contact Information

For residents in North Carolina who might need to contact Vasquez Law Firm, PLLC, their details are as follows:

  • Address: 5701 Executive Center Dr # 103, Charlotte, NC 28212, USA
  • Phone: (704) 769-9786
  • Mobile Phone: +1 704-769-9786

When attempting to reach the firm, it is generally advisable to do so during standard business hours. Given the conflicting feedback on communication, individuals should be prepared to be diligent in their contact attempts and clearly document all interactions.

Conclusion: Why this place is suitable for locals

For locals in North Carolina, especially those in the Charlotte area dealing with immigration matters, Vasquez Law Firm, PLLC presents a complex picture of suitability. Their physical presence in Charlotte at 5701 Executive Center Dr # 103 offers convenient local access for consultations.

On one hand, the firm clearly possesses attorneys, like Jillian Baucom, who are highly praised for their expertise, compassion, and ability to achieve successful outcomes in challenging immigration cases, including those before the Board of Immigration Appeals. For individuals lucky enough to work with such an attorney and experience excellent service, the firm could be an incredibly valuable resource, offering "peace of mind" and a "fresh start." The benefit of free consultations with specific attorneys also stands out as a significant advantage for locals navigating financially stressful situations.

However, on the other hand, the firm faces serious allegations from another client regarding systemic issues such as a severe lack of communication, disorganization, inconsistent updates, alleged abandonment of cases after significant payment, and inadequate language support. These concerns about internal processes and client management are deeply troubling and suggest that consistent, high-quality service might not be guaranteed across all cases or attorneys within the firm. The statement about having too many cases to focus on all at once is a major red flag for prospective clients seeking dedicated attention.

Therefore, while Vasquez Law Firm, PLLC evidently has highly competent individuals within its ranks, the overall suitability for locals is contingent on ensuring one's case is handled by those highly effective individuals and that internal firm-wide issues do not impact their specific representation. For North Carolina residents, it is crucial to approach this firm with thorough due diligence, explicitly inquire about which attorney will handle their case, and obtain clear commitments regarding communication protocols and case progress tracking. This cautious approach is essential to avoid the distress and financial loss reported by some clients, ensuring that they receive the dedicated and effective legal advocacy the immigrant community deserves.

Location & Map

5701 Executive Center Dr # 103, Charlotte, NC 28212, USA

Customer Reviews

(67 reviews)

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t kapongo
Apr 10, 2025

I am writing this review to express my heartfelt gratitude and appreciation for the exceptional service provided by Jillian Baucom, an immigration attorney at Vazquez Law Firm LLC. My experience with her has been nothing short of transformative, especially after facing significant challenges with a previous attorney. Initial Challenges Before meeting Jillian, I had a very negative experience with an immigration attorney from Virginia. This attorney charged me consultation fees every time I needed to discuss my case, which added unnecessary stress and financial burden. Unfortunately, due to her absence on the day of my court hearing, I was removed in absentia. This situation left me feeling hopeless and frustrated. A Fresh Start with Jillian Baucom When I first met Jillian Baucom, I immediately felt a sense of relief. Unlike my previous experience, all consultations with her were free of charge. She made it clear that she was there to help me without adding financial strain during such a difficult time. Jillian took the time to listen carefully to my concerns and understand the complexities of my case. Her approach was thorough and compassionate, which made me feel valued as a client. She was always available to answer any questions I had, no matter how small they seemed. Successful Resolution Thanks to Jillian's expertise and dedication, she successfully handled my case at the Board of Immigration Appeals. Her knowledge of immigration law and her commitment to her clients truly shone through in every interaction we had. She worked diligently to ensure that my status was fixed, providing me with the peace of mind I desperately needed. Recommendation I am incredibly thankful for Jillian Baucom and her entire team at Vazquez Law Firm LLC. Their professionalism and genuine care for their clients set them apart in the field of immigration law. I wholeheartedly recommend anyone facing immigration issues to consult with Jillian Baucom; you will be in excellent hands. if you are looking for an experienced and compassionate immigration attorney who truly cares about your case, look no further than Jillian Baucom at Vazquez Law Firm LLC.

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Brandy Fuentes
Apr 01, 2025

I referred my family to this law firm based on their many positive reviews, but our experience has been deeply disappointing. From the start, the team lacked communication and provided inconsistent status updates over the course of five months. Despite my own three years of experience as a legal assistant and ensuring all necessary details were provided upfront, the process remained disorganized. After expressing concerns about the lack of communication, the attorney handling the case abruptly withdrew representation—leaving my family, who are seeking asylum, with no clear next steps after paying $9,000 in fees. The legal assistant will no longer respond to calls, and the attorney was never accessible. A major issue seems to be inadequate Spanish/English translation training among staff, which contributed to miscommunication. The biggest red flag was the firm’s response: stating they have over 150 cases and cannot focus on all of them at once. This reflects serious staffing, training, and communication failures. It’s heartbreaking to see the immigrant community underserved by those we trust to advocate for them.

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Leydy Bonilla
Apr 09, 2025

I have no words for how grateful I am of this Law Firm. The attorney definitely overdelivered, she represented a case that was very close to My heart and she treated it as such. And i want to say AURA, their Legal Assistant has been so professional, very attentive and so prompt from day one. I recommend them 1000 %. And the price was by far the lowest. I dont promote something just because, this Law firm is in our community and they are doing right by the community. Thank you Aura !! Thanks team. Leydy & Prince

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Krisley Rodrigues
Feb 05, 2024

I hired Vasquez law firm to help with immigration purposes. initially, I chose them as they were the closest to the court. I had a consultation that lasted a little over 40 minutes with Johanna and different than most places , I could tell she actually looked into the information i submitted before the consultation. She went over my options and told me her recommendation before I even hired them. I’m very thankful I did, I asked SO many questions throughout my process in email, over the phone and in person. They answered all of them with plenty of information and no hesitation. Besides being professional, they also were timely and affordable. They sent a few emails throughout the process, just to let me know where we were at. Overall, IMMENSELY satisfied. Especially with Johanna, who graciously put up with all my questions, was very through, kept me updated and overall encouraging as well as Jillian who was very professional and thorough.

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Kelly Vega
May 08, 2025

Excellent service, super responsive and very professional staff.

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