Consumer Law Group
Open Hours:
Monday, 9:00 AM - 7:00 PM
Tuesday, 9:00 AM - 7:00 PM
Wednesday, 9:00 AM - 7:00 PM
Thursday, 9:00 AM - 7:00 PM
Friday, 9:00 AM - 7:00 PM
Saturday, 9:30 AM - 3:30 PM
Sunday, 9:30 AM - 3:30 PM










Introduce
Navigating the legal landscape can often feel like a complex journey, especially when seeking assistance for personal or family matters. For residents across Illinois, understanding where to turn for legal support and how to make informed decisions is crucial. This article aims to provide a general overview of seeking legal services in the Chicago area, focusing on what to consider when engaging with legal professionals. While specific legal issues require tailored advice, being aware of common practices and consumer experiences can empower individuals in their search for appropriate representation. This content is designed to be informative and helpful for locals in Illinois, offering insights into the considerations that can arise when engaging with a legal firm.
When considering legal services in the Chicago area, understanding the location and accessibility of a firm is an important practical consideration. For instance, the Consumer Law Group is situated at 6232 N Pulaski Rd Third Floor, Chicago, IL 60646, USA. This address places the firm in the northern part of Chicago. For individuals relying on public transportation, accessibility to this specific location would depend on the proximity of CTA bus routes or 'L' train lines. Potential clients in the surrounding neighborhoods of Chicago, such as Albany Park, Forest Glen, or Mayfair, might find this location relatively convenient. However, for those traveling from other parts of the expansive Chicago metropolitan area or beyond, factors like traffic, parking availability, and transit connections would need to be considered. It's always advisable for individuals to map out their commute and consider the ease of reaching the office for consultations and follow-up appointments, as consistent communication and in-person meetings can sometimes be necessary in legal proceedings. Understanding the geographic convenience of a legal office is a practical step in selecting a suitable legal partner.
When considering engaging with a legal firm, it's essential to understand the types of services they purport to offer. While specific details about the full scope of services provided by the Consumer Law Group are not extensively detailed in public domain, their name, "Consumer Law Group," generally suggests a focus on legal matters pertaining to consumers. This broad category can encompass a variety of legal issues where individuals might seek redress or assistance related to consumer rights.
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Consumer Protection: Typically involves representing individuals who have been subjected to deceptive practices, fraud, or unfair business dealings. This can include issues with faulty products, misleading advertising, or unfair debt collection practices.
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Debt Relief and Collection Defense: Assisting clients who are struggling with debt, dealing with aggressive debt collectors, or facing lawsuits related to outstanding debts. This might involve advising on bankruptcy, debt settlement, or defending against collection actions.
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Lemon Law: Helping consumers who have purchased defective vehicles that meet the criteria for a "lemon" under state or federal laws.
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Credit Report Errors: Addressing inaccuracies on credit reports that may negatively impact a consumer's financial standing and ability to obtain credit.
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Class Action Lawsuits: Potentially participating in or initiating class action lawsuits on behalf of groups of consumers who have suffered similar harms due to a company's actions.
It is important for potential clients to directly inquire about the specific services offered and how they align with their individual legal needs. Transparency regarding the scope of work is a critical aspect of any client-attorney relationship.
When evaluating legal services, understanding a firm's operational characteristics and client interactions, often termed "features" or "highlights," is crucial for potential clients in Illinois. Based on available public feedback, here are some points for consideration when engaging with a firm like the Consumer Law Group:
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Communication Practices: Client feedback highlights the importance of clear and consistent communication. It is critical for a firm to provide timely updates on case progress and be accessible for client inquiries.
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Language Accessibility: For a diverse community like Illinois, the ability of legal professionals to communicate effectively in multiple languages, or to provide adequate interpretation services, can be a significant feature.
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Transparency in Fees and Services: A key aspect of any legal engagement is a clear understanding of the fee structure and the services to be rendered. Clients should be fully informed about what their payments cover and what actions will be taken on their behalf.
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Responsiveness and Client Engagement: The ability of a legal office to promptly respond to client concerns and to actively engage in discussions about the case progress is a vital element of satisfactory legal representation.
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Ethical Conduct and Professionalism: Adherence to legal ethics and maintaining a high level of professionalism in all client interactions is paramount. This includes diligent filing of necessary documents and acting in the best interest of the client.
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Case Management and Progress: Clients expect demonstrable progress on their cases. A firm's ability to efficiently manage a case, file necessary motions, and pursue resolution in a timely manner is a critical highlight.
These points serve as important considerations for anyone in Illinois seeking legal assistance, emphasizing the value of thorough due diligence when choosing a legal partner.
When exploring legal services, understanding any promotions or special offers can be a determining factor for potential clients. Based on the provided information, the Consumer Law Group reportedly offered a "phone consultation" for a fee of $99. It's common for legal firms to offer initial consultations, which can vary in cost or sometimes be offered free of charge. These consultations are typically designed to allow prospective clients to discuss their legal matter, receive preliminary advice, and understand the scope of services a firm can provide before committing to a full retainer.
However, it is crucial for individuals in Illinois to exercise due diligence when encountering such offers. It is recommended to clarify precisely what the consultation fee covers, the duration of the consultation, and what kind of information or advice will be provided. Transparency around fees and the expectations for services rendered during a consultation is paramount to ensure a clear understanding between the client and the legal professional. Before engaging in any paid consultation, clients should feel comfortable with the terms and understand the value they will receive for their investment. It is always wise to compare various options and ensure that any offered consultation aligns with one's needs and budget.
For individuals in Illinois looking to contact the Consumer Law Group, here is the publicly available information:
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Address: 6232 N Pulaski Rd Third Floor, Chicago, IL 60646, USA
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Phone: (312) 759-7777
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Mobile Phone: +1 312-759-7777
When attempting to reach any legal office, it is generally recommended to call during standard business hours. Preparing a brief summary of your legal inquiry before calling can help facilitate a more productive initial conversation. It is also advisable to confirm the firm's specific office hours and if appointments are necessary for in-person visits.
For locals in Illinois considering legal assistance, especially in matters pertaining to consumer law, making an informed choice is essential. While the Consumer Law Group's location in Chicago offers a specific point of contact within the city, the decision to engage any legal firm should be based on a comprehensive evaluation of various factors beyond mere proximity. It is suitable for locals to seek out legal representation that prioritizes clear communication, demonstrates consistent progress on cases, and maintains a high standard of ethical conduct. Transparency regarding fees and the scope of work is paramount, ensuring that clients fully understand what they are paying for and what to expect throughout their legal journey. The ability of a firm to cater to diverse linguistic needs, where applicable, can also be a significant advantage in a multicultural state like Illinois. Ultimately, suitability for locals hinges on a firm's commitment to delivering diligent and client-focused services, ensuring that individuals feel respected, informed, and confident in the legal representation they receive. Before committing to any legal service, individuals are encouraged to conduct thorough research, ask pertinent questions, and ensure that the chosen legal partner aligns with their expectations for professionalism and effective legal advocacy.
Location & Map
6232 N Pulaski Rd Third Floor, Chicago, IL 60646, USA
Customer Reviews
(10655 reviews)
If I could I would give zero stars!! This is the worst place to invest money for legal help. My dad paid in full for his divorce and absolutely NOTHING was done!! Nothing was ever filed, all we got was the runarounds and when I accompanied my dad to see them because the lawyer didnt speak Spanish!! ( when most advertisements are in Spanish) he never came out to talk to us. His snobby receptionist kept messaging him back n forth and basically treated us like crap saying he will reach out to us. I told her that we had been trying to reach him for weeks with an update on the case and she just said he will call because there were more people there and saw how upset and loud I was at that point. They acted like that because my dad didnt give them anymore money he paid a total of 2750.00 and they did nothing! I went to downtown and they looked up and never found any motions filed for him and stated no one ever filed anything for my dad! They kept all his money and took advantage because he is an elderly that wouldn't give them more and went alone! A bunch of selfish thieves is what they are!
I wish I could give them negative stars. I contacted them for the first time in March and they have literally called me everyday since from numbers with different area codes (each call has an area code from a different state in the US) They wanted to charge me $99 for a phone consultation but something felt fishy and I decided to pass on them. Now, I can't get them to stop calling. Thank goodness I read reviews from others saying they just take your money and nothing gets done. Please beware and don't even initiate contact. Good luck to everyone!
I wish i could give a 0. This place is full of liars. They try to deceive all the customers with false promises just to steal their money. At first, they say yes to all cases and give people hope to recover their money. And then, out of nowhere, they say they can no longer do anything. This place is a scam! Don't believe anything they say. These people should be sued for lying and stealing! I wouldn't be surprised if they haven't won a single case.
Stop calling me!!! You are harassing me.. I do not know you and you must stop!!!!!!!!!! Update:To be clear,: I have no affiliation with you- so stop calling me!.. Immediately.. Cease and decist.. Waking me up late at might for some person on a recording screaming at me in Spanish about needing an immigration lawyer.. I have no idea who you are and I'm certainly not giving you access to my phone number again .I've now blocked four different numbers from this law practice because it comes up as this law practice with your area code ,so you better check with your staff and figure out my name and what number it is and get it off your calling list.
The lawyers were very dishonest regarding my case and had me put on a down payment for $1,000. The case was initially proposed to me as an easy task and the customer service was rude to not tell me the payment process once the downpayment was made. Later on, I ended up being billed for $750 without any further notice from Consumer Law Group. I now have suspicions that they charged me twice for a fee that they never disclosed with my knowledge. I highly encourage anyone reading this review to reconsider their business somewhere else.
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